Legal

Terms of Service

The ground rules for using ByStep, sharing your progress and taking part in fitness challenges.

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1. Who operates ByStep

ByStep is operated by Gil Millasseau, an individual based in Portugal. For support, account deletion, content reports or questions about these terms, email bystepfit@gmail.com.

2. Using ByStep

These terms govern your use of the ByStep website, mobile apps. ByStep helps you record progress, track activities and participate in fitness challenges. By creating an account or using the service, you agree to these terms. If you do not agree, do not use the service.

3. Age and eligibility

You must be at least 13 years old to use ByStep. If the App Store rating in your country or applicable law requires a higher minimum age, that higher age applies.

If you are below the legal age of adulthood where you live, a parent or legal guardian must review and agree to these terms with you. Any parental authorization required by law for processing personal information must also be obtained. An App Store age rating is a content-suitability rating; it does not verify your age or replace required consent.

4. Your account

Provide accurate account information, use an email address you control and keep your sign-in details secure. You are responsible for activity you authorize through your account. Tell us if you suspect unauthorized access. Do not impersonate someone else, share access without authorization or try to access another person’s account or private information.

5. Fitness, not medical advice

ByStep is a fitness tracking and social challenge tool, not a medical service. It does not diagnose, treat or prevent a condition, or provide personalized medical advice. Activity estimates, calorie values, comparisons and rankings may be incomplete or inaccurate. No particular health, weight or performance outcome is promised.

Choose activities and goals appropriate for your circumstances. Seek qualified medical advice when needed, and stop exercise if you feel unwell or experience pain. Do not use challenge scores as a reason to overexercise, restrict food unsafely or ignore professional advice.

6. Your content and permissions

You retain ownership of your photos, activity records and other content. You must have the rights and permissions needed to provide content, including permission from anyone whose personal information you share.

For content you send to ByStep, you grant us a non-exclusive, worldwide, royalty-free permission to store, reproduce, process and display it only as needed to operate the service and provide the sharing features you use. This includes showing workouts and comments to challenge members and using service providers to deliver the service. It does not grant us permission to sell your content or use your photos in advertising.

This permission lasts while needed to provide those features and ends when the relevant content is deleted, except for legally required retention and residual backup copies described in the Privacy Policy. Device-only photo files are not uploaded under the current service.

7. Challenges and acceptable conduct

Challenge members can see contributions, activity metrics, rankings and comments. Logging or importing an activity can automatically add it to joined challenges covering the activity date. Challenge owners can manage membership and moderate comments. Leaving a challenge does not automatically remove earlier contributions.

  • Do not post unlawful, abusive, hateful, threatening, sexually exploitative or privacy-infringing content, or encourage dangerous exercise or eating behavior.
  • Do not harass members, send spam, infringe intellectual property or share someone else’s private information without permission.
  • Do not manipulate scores, bypass security, disrupt the service or collect other users’ information without authorization.

ByStep has zero tolerance for objectionable content and abusive users. We review reports and act on them within 24 hours, which includes removing the content and ejecting the user who provided it. You can report content and block members in the app.

Contact us to report harmful content or a rights violation, identifying the challenge or content and the reason for your report. We may remove content or restrict accounts where reasonably necessary to address violations, protect users or comply with law. You can contact us to ask for a review of such a decision.

8. Connected services and privacy

Optional integrations require your authorization and may be subject to the provider’s own terms and availability. Connect only accounts you are entitled to use. ByStep is not affiliated with or endorsed by Apple, Google or Strava merely because an integration is available.

You can disconnect an integration or revoke its permissions, but previously imported records remain until deleted. Syncing can be delayed, incomplete or unavailable. You are responsible for reviewing what you choose to share through challenges.

Our Privacy Policy explains data handling, health integrations, device-local photos, sharing and your choices. These terms do not replace any separate consent required for processing health information.

9. Availability and pricing

We aim to provide a useful, reliable service, but uninterrupted availability, error-free syncing and permanent storage are not guaranteed. Pre-release test builds distributed through TestFlight or Google Play testing may change, expire or contain defects. Keep your own copies of important photos and records; uninstalling an app or changing devices can affect local content.

Features currently offered free do not require payment. If paid features or subscriptions are introduced, their price and conditions will be presented before purchase. You will not be charged automatically merely because you previously used ByStep for free.

App-store distribution is also subject to the applicable store terms. For an iOS app licensed under Apple’s standard end-user license agreement, that agreement governs the app license alongside these terms for the ByStep service.

10. Ending use and account restrictions

You can stop using ByStep at any time and delete your account from Settings → Delete account. Signing out or uninstalling does not erase server records. The Privacy Policy explains retention and the difference between deleting individual records and an account.

We may suspend or end access for serious or repeated violations, security risks or legal requirements. Where reasonably possible, we will explain the reason and give you a chance to address it. Urgent action may be necessary to protect users or the service.

11. Responsibility and your legal rights

To the extent permitted by law, ByStep is provided on an “as available” basis without additional promises beyond these terms. We are not responsible for failures outside our reasonable control, third-party services, or losses caused by misuse of the service.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded, including liability for fraud or death or personal injury caused by negligence. Nothing removes mandatory consumer rights, statutory guarantees or your right to bring a claim before a court available to you under applicable law.

12. Changes to these terms

We may update these terms as the service develops or legal requirements change. We will revise the date above and give appropriate notice of material changes through the service or email. Changes do not retroactively remove accrued rights. Where agreement is legally required, we will request it. If you do not accept revised terms, you can stop using the service and request account deletion.